General conditions of use

Welcome to (hereinafter referred to as the “website”).
By connecting to the website, the user (hereinafter referred to as the “User”) automatically accepts the general conditions of use below, without reservation.

Information on the company

Corporate name: I.L.M.E. S.p.A.
Head office: Via Marco Antonio Colonna, 9 – 20149 Milan (MI) – Italy
VAT number and tax-paying code: 00886300151
Corporate stock : Euro 5.400.000 fully paid-up
Entered in the Register of Companies of Milan under number: 51062 and in the Economic and Administrative Business Register (R.E.A) of Milan under number 338129
Tel. +39 0234560501

General terms and conditions

The use of this website shall be regulated exclusively by the following terms and conditions and by applicable laws for all matters not specifically referred to in this document.
Users may access and use the information and material available only after reading and accepting in full these terms and conditions.
The above-mentioned website is managed by I.L.M.E. S.p.A., hereinafter referred to as “Site Owner”.
All users of this website must exercise maximum prudence and caution when accessing the website and carefully read the following terms and conditions.
I.L.M.E. S.p.A. authorizes the creation of hyperlinks (“link”) to its site only if approved in writing.
Websites managed by third parties, accessible through the links available in the website, are not owned or controlled by I.L.M.E. SpA., which therefore declines any responsibility for the content, lawfulness, nature and truthfulness of the information displayed.

Limitations/exclusions of liability

The website illustrates and provides information on I.L.M.E. S.p.A. products, at the discretion of the Site Owner. The Site Owner agrees to undertake all reasonable efforts and measures to ensure that the information displayed is accurate and complete.
The provision of said information does not imply or provide any whatsoever guarantee to the Users of the website. All information, images and photos provided are not binding and are subject to be changed without notice.
I.L.M.E. S.p.A., in its position of Site Owner, shall not be responsible and does not guarantee the accuracy of the information made available on the website nor that it is updated. Furthermore, the Site Owner shall not be responsible and does not guarantee the accuracy and completeness of information made available on the Website through direct or indirect hyperlinks to other websites, that the information available on third party websites is updated, correct and truthful, and shall therefore not be responsible for any other hyperlink available on third party websites. The Site Owner does not guarantee that the information supplied by means of these direct or indirect hyperlinks infringes the rights of third parties, including, without any whatsoever limitation, intellectual property rights. The Site Owner shall not be responsible for any error or omission present on a website accessible through hyperlinks, regardless of whether they have been created by the Site Owner or the owners of other websites. The availability of a link to another website cannot be interpreted and does not assume that the Site Owner approves, sponsors, works in partnership or recommends a specific supplier.
For legal reasons, the Site Owner cannot and does not attempt to control the information available on the websites provided by commercial partners or users. The website should be intended as a showcase only. The Site Owner shall not be responsible for the content of any page of third party websites accessible through an hyperlink. The Site Owner has no control over the quality, safety and lawfulness of the information provided by third parties. Any person, other than the Site Owner, who supplies information on or by means of this website is directly responsible for the contents as displayed on the website. As the Site Owner does not know the content of these pages and has not examined their content, it recommends users to exercise maximum caution and prudence at all times when using the website. The Site Owner reserves the right to change or amend the information available on the website, at any time and without prior notice.
The Site Owner shall not be responsible for direct or indirect damages, including loss of profit, consequential damage or damage of any whatsoever nature resulting from the use of the information available on the website.
In case of issues or difficulties in accessing any website though a link, users should contact directly the owner of the website.

Protection of brands

Brands and any other distinctive sign, displayed and used, are exclusively property of I.L.M.E. S.p.A. The use of brands and distinctive signs must be preventively authorised in writing by I.L.M.E. S.p.A.


The content of this website, including all information, data, notices, press releases, photos, videos, charts, drawings and in general all materials and services presented, is property of I.L.M.E. S.p.A. and protected by copyright laws.
I.L.M.E. S.p.A. authorises users to view, copy, download and print the documents available on the website for personal use only, but does not authorise their modification or distribution to third parties.
All contents are also protected by copyright laws. Therefore, the recording, storage, duplication, reproduction and amendment in whole or in part of the contents, in any form and with any means (electronic, mechanical, telematic, IT systems) must be preventively and specifically authorised in writing by the Site Owner. If the Site Owner grants a preventive written authorization, the user is obliged to quote the source in all copies or reproductions.
Information protected by copyright and brand protection laws and any other information protected by ownership laws, related to the documents of I.L.M.E. S.p.A. presented on the website, cannot be removed.
This authorization does not apply to documents and/or materials owned by other content providers that may be accessible through the links of the website.
The reproduction, copy or distribution for commercial purposes of the materials or design elements available on the website must be explicitly authorised in writing by I.L.M.E. S.p.A.

Use of software programs

The software programs available on the website have been developed in order to assist customers who use I.L.M.E. S.p.A. products. Anyone using these software programs shall be directly responsible for the project on behalf of the customer or third parties, in accordance with current laws. I.L.M.E. S.p.A. cannot therefore be regarded directly or indirectly responsible for the results obtained using these software programs.
I.L.M.E. S.p.A. owns all the economic exploitation rights, including the right to reproduce or discontinue the supply of the software programs.
Users are not authorised to modify, translate, adapt, decompile, disassemble or use the software programs to create derivative works.

Links to third party websites

The website contains direct or indirect links (hyperlinks) to other websites, home pages or website pages. The respective operators or providers are solely liable for the content and information included in these pages. The existence of a hyperlink does not imply that their content is approved by I.L.M.E. S.p.A., which, therefore, in no event can be held liable for any effects produced from this type of link.


Disclosure on the processing of personal data

Pursuant to the European Regulation 679/2016 on the protection of personal data

With this data processing disclosure, ILME S.p.A., owner of the website describes the methods for processing the personal data of users/visitors who visit or register on the website or an application connected to it, those that avail themselves of the company or have a business relationship with it.
This disclosure is provided under the Heading III, sections 2 and 3 of European Regulation 679/2016 on the protection of personal data.
It is not valid for other sites viewed by the user through links that may be present in the pages of the aforementioned site, of which I.L.M.E. S.p.A. is the owner.
We ask that you read this disclosure carefully; if you require further clarification, please contact us by writing to

Data Processor and contact information

The Data Processor is I.L.M.E. S.p.A with registered office at Via Marco Antonio Colonna, 9, 20149 Milan, Italy.

For additional information, please write to: 

Type of data processed

I.L.M.E. S.p.A. handles different types of personal data in the context of relationships with its customers, potential customers, suppliers, employees, collaborators, partners, and similar.

  • Browsing data and cookies

In principle, it is possible to browse the site without having to provide any personal data. The site is divided into separate sections, some of which may require the entry of data, while for others it is never necessary.
In their normal operation, IT systems used to operate the site acquire certain data that are then implicitly transmitted in the use of Internet communication protocols. They can include information on the geographic area from which you are browsing, the device used, type of browser, and pages visited by the user during the session. It was decided not to store the user’s IP address, imposing its subsequent identification.
Browsing data are then stored anonymously and are mainly used for statistical information, in order to verify the proper operation of the site and to improve its usability.
For more information about cookies, please refer to the appropriate section.

  • Data provided voluntarily by users/visitors

When users/visitors communicate personal data to access certain services or make requests via email, I.L.M.E. S.p.A. acquires such data and processes them exclusively to respond to the request, to identify the user and provide the service.
Registration on the website of I.L.M.E. S.p.A. or the request for information and services from users may involve the collection and consequent processing of personal data such as name, surname, email address, telephone number, address, profession, etc.

This type of data could be collected during:

  • Compilation of a request form and/or site registration
  • Participation in corporate events
  • Participation in trade fairs and industry events
  • Sending requests via email

The processing activity will not concern data of a sensitive nature, pursuant to Art. 9, Heading I (“Special categories of personal data”) of the Regulation (data “…suitable to reveal racial and ethnic origin, religious, philosophical or other beliefs, political opinions, membership in parties, unions, associations or organisations of a religious, philosophical, political or trade union nature, as well as personal data suitable for revealing the status of one’s health and sexual life”).

Processing purposes and legal basis

I.L.M.E. S.p.A. may process personal data for the following purposes:

1. Manage site registration and/or any connected APPs, in addition to activities related to the use of the services offered therein, as well as access to particular sections of the site (e.g. reserved areas). Send “transactional” emails related to the site registration procedure, APPs and the maintenance of active accounts (legal basis: execution of contractual or pre-contractual measures).

2. Improve and customise the user experience on the website.

3. Respond to user requests, comments or complaints, as well as to investigate such complaints (legal basis: legitimate interest).

4. Send appropriate communications on company products, services and initiatives, send periodic newsletters or customer satisfaction surveys, including via email, text message, and mms (legal basis: legitimate interest or consent when required).

5. Improve and optimise the characteristics of products and services (legal basis: legitimate interest).

6. Manage accounting, administrative, tax obligations and similar, as provided for by Italian, European or international law (legal basis: legal obligation).

7. Respect contractual obligations and conditions (legal basis: execution of a contract).

8. Manage credit protection, manage any disputes and assert the rights of the owner (legal basis: legal obligations, contract execution, legitimate interest).

I.L.M.E. S.p.A. does not currently carry out processing activities for profiling purposes, nor does it use automated decision-making processes.
Consent is necessary for processing certain types of data and for some purposes (e.g. automated communications, profiling, large-scale processing, etc.). If I.L.M.E. S.p.A. should find itself in one of these conditions, it will adequately inform users and request consent for such processing in the manner deemed most appropriate.
The user will always be able to revoke his or her consent and oppose any direct marketing activity.

Processing method and duration

The processing of personal data is carried out through electronic procedures and media and/or manually (e.g. on paper) for the time necessary to achieve the purposes for which the data were collected, and in compliance with current regulations in the field.
The company is also required to retain certain information on the basis of legal requirements, for a reasonable time as necessary to meet legal requirements, resolve disputes, avoid fraud and abuse and apply its own terms and conditions.

Optional nature of the provision of data

The provision of data processed for legal obligations and contractual performance is necessary; any opposition to such processing activity in whole or in part will imply the impossibility for I.L.M.E. S.p.A. to initiate contractual relationships.
For all other purposes, apart from that already specified for browsing data, users/visitors are free to provide their personal data. Failure to provide such data may entail the impossibility of obtaining that requested or staying informed in the best way possible.

Communication and Transfer of Personal Data

Personal data may be accessed by employees or collaborators of I.L.M.E. S.p.A., who are formally appointed and authorised for processing activities and receive appropriate operational instructions in this regard.

I.L.M.E. S.p.A. may communicate the data to:

  • third parties in charge of the execution of activities connected and instrumental to the supply of products and/or the provision of services with which the Data Processor has entered into specific agreements.
  • third parties for the fulfilment of obligations established by law or by the contract (such as public bodies, supervisory authorities, police forces, banking institutions, etc.).
  • subsidiaries, investee companies, associates, as well as partners and/or affiliated companies.

For technical-practical needs related to processing activities themselves, some personal data may be located on the servers of suppliers and subcontractors servers or only processed by third parties, who have fully complied with the standards of I.L.M.E. S.p.A. for the protection of the processing of personal data.
Personal data will not be disclosed in any way.
As regards the transfer of data to third countries as provided for in Heading V of the Regulation, we inform you that data could be transferred to other companies of the business group, even those outside of the EU, in compliance with Articles 44-47 of the European Regulation.

Rights of data subjects

The European Regulations grant numerous rights to data subjects, which we ask you to consider carefully. The following rights are of particular significance:

  • access of the data subject:
    • confirmation that a processing activity of data concerning him/her is currently in progress;
    • communication of the transfer of data to a third country or international organisation;
    • to obtain a copy of personal data processed (if and only if the rights and freedom of others are not infringed);
  • rectification of data;
  • full erasure (right to be forgotten);
  • limitation of processing activities;
  • obligation of notification in the event of rectification or erasure of personal data or the limitation of processing;
  • data portability;
  • opposition.

The data subject also has the right to receive prompt communication in the event of a personal data breach that could damage his or her dignity and freedom.


This Privacy Policy is effective from 25 May 2018. I.L.M.E. S.p.A. may update and modify this document following indications from the Supervisory Authorities or in the event of organisational changes. As such, Users must periodically check for any changes.